It wasn't worth the trouble to go with legal remedies. It never worked, and the sales guy said, "want it fixed? Buy the newer model." Support was a joke and would hang up when I told them that their program never got to that screen. The company only sold appliances rather than software because their internal stuff was locked to a dongle inside the case. Especially companies that are in vertical markets.įor example, there was this vertical market appliance. Not to mention that Microsoft support is beyond terrible with 90% of the cases I find being left unsolved with the support guys just going ''welp it should work'' before disappearing into the crowd like Hannibal Lecter. It's not that most of those problems are impossible to fix but the fact that they're ALWAYS weird minor shit that's impossible to google because it's so overly specific and ends up taking hours of work to fix something that should never have been a problem. Those are just a few examples of the top of my head but seriously what's up with Microsoft. It literally just freezes performing a standard function that is probably used by millions of people. then it will be MS Teams again and it's complete inability to swap between organizations. The next week It's the 365 office installer with a random (couldn't verify the signatures error) on a brand new company laptop I was supposed to set up.
then we have the mysterious case of Office 365 Word not being synced to the cloud resulting in 4 people thinking they're working on the same document when in reality they're working on 4 separate ones that then all get synced together overriding hours of work. The next time someone will want me to sign their Outlook into a fancy need email client that they have just decided to use only for Microsoft login to ABSOLUTELY refuse the password that is 100% correct.
the next it will be someone's Microsoft's authenticator code that just DOESNT WORK UNTIL YOU TYPE IT IN FOR 20 TIMES AND THEN IT RANDOMLY WORKS. one week it's someone's Teams that decides to just completely freeze if the camera is used. one week it's someone's Outlook randomly not being synced between the web version and the client. However, the amount of pure bullshit I have faced over the last few months working this job having to do with Microsoft's products is starting to really get on my nerves.Įvery single week there is some new weird fairly mundane issue with one of Microsofts apps.
Most of my job is fairly easy work for someone who usually kinda enjoys troubleshooting stuff and 99% of the time all it takes is a bit of googling and the ability to connect the dots (especially when it comes to stuff that someone before me has set up) I'm a young guy and I have a part-time job as an administrator for a medium-sized company.
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