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Personalized Customer Service: Since some users can have specific issues, it's best to provide private & direct feedback to avoid confusing other usersĬonverting Potential Customers: If you spot a potential customer, you can offer a discount or a promo code directly to the customer which you don't want to share with other users

Setting up a well-thought auto-reply for such comments can shorten the customer journey and help your potential customers make their final decisions General inquiries: If you promote your products or services via your Facebook page, you likely get a lot of similar questions regarding prices, availability or discounts. We recommend setting up Auto-reply for some of the scenarios mentioned below. Using Auto-Reply for Facebook comments, you can quickly set up some rules for general inquiries, repetitive keywords, or customers complaints. When & Why You Should Set Up Auto Reply To Comments On Facebook?

Facebook allows you to auto-respond to comments privately and move the conversation to Facebook Messenger.Ĭomments that are auto-replied instantly get a private message and will have "Page Responded Privately" label under them. Now the question arises, how do you reply to hundreds of comments on your Facebook posts and ad posts, especially when timeliness and responsiveness are of importance?

But Facebook comments can be a valuable source of customer feedback or even a potential sales leads, thus making it crucial to acknowledge and follow up on most comments. We understand that managing Facebook comments isn't an easy task, especially when you have to deal with a lot of spam. Keep scrolling or jump to a section of your choice What Are Automated Replies For Facebook Comments? Easisest Way To Manage Comments On Facebook.How Can You Set Up Auto Reply For Comments On Facebook?.Benefits Of Automated Replies On Facebook.What Are Automated Replies For Facebook Comments?.In this post, we'll explain what are automated replies for Facebook comments, take a look at some of the services that offer this feature and then help you with the easiest way to manage comments on Facebook. We've already put out content mentioning the importance of managing Facebook ad comments and how to hide Facebook comments, today we'll be taking a look at how you can automate the process of replying to Facebook comments. If you're a social media manager or a marketer and you find yourself overwhelmed with the number of comments on your Facebook posts/ad posts.